Memory Care
Mountainview Residence Memory Care Lanes
Memory Care Lanes
At Mountainview Residence, you will receive individualized support from our trusted healthcare professionals, who always act on your behalf. When a need arises, we communicate with families, physicians, Ontario Health at Home, and hospital staff.
Our nurses and personal support workers have extensive experience providing care for seniors with multiple forms of dementia, including Alzheimer's, as well as dementia-related illnesses such as Parkinson's.
Our Basic Care package includes a 24-hour emergency response system, twice-weekly showering assistance, medication administration, blood tests, weight and blood pressure monitoring, coordination with doctors, oxygen therapy, daily housekeeping, and weekly personal laundry.

Highgate Residence
Our Basic Care Services
Our goal is to provide specific, focused attention towards the physical, intellectual, emotional, capability, environmental, and social wellbeing of our residents.
- 24/7 nursing staff trained to supervise residents, using the Gentle Persuasive Approach techniques adapted from the PIECES program
- A minimum 2:12 staff-to-resident ratio in Maple Lane, and 3:17 in both Spruce Lane and Willow Lane
- 7 days/week Life Enrichment staff, trained to incorporate individual- and group- structured activities, like music therapy and reminiscent therapy
- A multi-sensory room providing individualized calming sensations through sight, sound, and touch (Maple Lane only)
- Frequent interactions with residents in order to provide a safe, relaxed, and dignified atmosphere, in which residents are accepted as they are in the moment
- Individualized care plans
- Supervised outdoor walks to enjoy the scenic property (weather permitting)
- Activity centres/stations providing individualized activities of interest (Maple Lane only)
- Emergency response
- Shower assistance (up to 15 minutes each, twice weekly)
- Daily living assistance (up to 15 minutes/day)
- Special dietary needs accommodated when possible (not gluten free)
- Oxygen therapy supervision
- Monthly weight and blood pressure monitoring
- Annual flu shot clinic (flu shots are mandatory)
- Daily interactions with residents to monitor general wellbeing and meal attendance
- Wound care and dressing (Health and Community Support)
Medical Treatment & Supervision
Our nursing staff administers all medications and injectables.
Medications are ordered and packaged in a manner consistent with the facility, with RHRA-approved guidelines for safe administration.
*Please note that associated pharmacy costs/dressing supplies are incurred by the resident/responsible parties.
Additional Services:
If enhanced care service is needed or wanted, available options will be discussed with the Administrator and the Health Services Manager.
Features for your comfort and security
- All suites are private with room keys
- Heating and air-conditioning, individually controlled by a thermostat
- Dining room with cafe within each area
- Cozy sitting areas
- Private dining room for special occasions
- Quiet room with light and music therapy on the Alzheimer’s floor
- 5 activity stations in Maple Lane
- Therapeutic bath/spa room on each floor
- Lovely estate grounds
- Walking paths around the residence
- Outdoor patio and gazebo
- Beautiful raised garden areas for relaxing
- In-house phone system
- State-of-the-art fire safety system, with a smoke detector and sprinkler system in each suite
Other Services available for your Convenience
On a fee for service basis
- Visiting professionals, offering foot care, physiotherapy, or other services
- Enhanced personal care
- Hair salon
- Newspaper delivery
- Mending/alterations service
- Arrangements for dry cleaning
When a need arises, we also liaise with families, physicians, Ontario Health at Home, and hospital staff.
Your Monthly Fee Includes
Accommodations and utilities
Basic Care Service package
All meals and snacks
Complete housekeeping
Organized social activities
24-hour professional staff
24-hour emergency response system with personal pendant
Linens and personal laundry
In-house television package
Chapel / Theatre









